Ian's Employment History

Ian Fieggen at work, 1999

Here you'll find most of my recent working life history. I've been lucky to have always found work that both appeals to and makes good use of my range of technical abilities.

Shoelace Author and YouTuber (2005 onwards)

“Laces” launch, Oct-2007

With my Ian's Shoelace Site gaining popularity, I resigned full-time work in 2005 to concentrate on the production of my book, “Laces”, which was published in Oct-2007. This was followed up in Aug-2009 by an electronic version, Ian's Laces App for iPhone, iPod Touch and iPad.

To this day, my work is primarily on my Ian's Shoelace Site as well as my ProfessorShoelace YouTube channel.

Art and Technical Specialist (2002 to 2005)

Salera's catalogue produced by Ian Fieggen, 2005

My most recent full-time employment was in a multi-skilled role at the head office of a chain of retail jewellers in Melbourne, Australia. I was instrumental in setting up an in-house art department to both simplify the production and reduce the cost of the huge diversity of artwork regularly turned out by this company. In addition, I handled almost all of the company's myriad day to day technical matters.

  • Art Role
    • Jewellery catalogue design, photography, image enhancement, compositing, copy entry & proofing, publishing, file preparation, press check;
    • Graphic design and publishing of forms, stationery, packaging, stock tickets, advertisements, window posters, billboards, invitations, certificates, newsletters;
    • Design & sketch jewellery for customers (eg. ring designs);
    • Website developer.
  • Technical Role
    • IT manager, help-desk, training, local & remote support;
    • Network administrator, network security administrator;
    • Computer programmer, stand-alone applications, spreadsheets, databases;
    • Computer / electronic equipment maintenance, repairs, manufacture.

I resigned my position of 3-1/2 years in late September 2005 after finding that the company afforded little opportunity to advance my career as I had hoped.

PC Specialist (1988 to 2000)

Ian Fieggen at work as a PC specialist, 1999

From the late 1980's, I was self-employed in what was then the newly emerging field of “personal computers”. The small business community, which had – until then – viewed personal computers as “hobby” or “toy” systems, soon discovered the potential of the new breed of IBM compatible PCs. This era spawned the computer “guru”, whose job it was to get those new toys to do something worthwhile and to train the staff in how to use them.

The tasks, which may seem trivial by today's standards, were both fascinating and challenging because so much had never before been attempted, hence we often explored new territory and pushed the boundaries of those less sophisticated systems.

  • Computer Hardware
    • Setting up and installing new PCs, tweaking hardware settings for substantial performance gains;
    • Setting up and/or troubleshooting primitive network cabling;
    • Building interfaces, modifying connectors or custom wiring cables to connect incompatible equipment;
    • Upgrading hardware components to save on costs of complete new systems.
  • Computer Software
    • Programmed menu systems, macros, spreadsheets, databases, custom applications;
    • Thoroughly mastering predominant applications like WordPerfect, DBase, Lotus 1-2-3;
    • Training staff in using computers and various application programs;
    • Creating graphics in specialised formats suitable for use within those application programs (eg. company logos).

I will remember those early years as an incredibly interesting and thoroughly rewarding time during which I witnessed some astonishing advances in computer power, from the earliest PC XTs running at 4.77MHz through to Pentium IVs running at over 1,000MHz. I have all of my clients of that era to thank for giving me the opportunity of being there first-hand while all this new technology took shape.

Precious Metals Merchant (1983 to 1987)

Ian Fieggen at work as a precious metals merchant, 1984

I teamed up with my older brother to help run his successful precious metals store, which primarily bought and sold scrap gold & silver, bullion & coins. Within a short time, we had extended our buying and selling expertise to include precious stones, jewellery, antiques and most anything of value. My graphics, technical and sales expertise were all put to good use in this role:

  • Art Role
    • Graphic design of company logo, stationery, packaging, advertisements, leaflets, even marketable items (eg. “3-Buck Coins”);
    • Design and sketch jewellery for customers (eg. ring designs).
  • Technical Role
    • Computer programmer, stand-alone applications, spreadsheets, databases;
    • Computerised window display with bullion price ticker plus company information;
    • Testing and assessment of bullion and precious metals.
  • Sales Role
    • Buying and selling of bullion, scrap, coins, banknotes, medals, diamonds, jewellery, antiques, etc;
    • Dealing with diverse customers, collectors, investors, deceased estates, etc.

When my brother chose to sell the business and move overseas in 1987, I chose not to take over and instead took a much needed break.

Technical Counter Sales (1981 to 1983)

Ian Fieggen at work as a technical salesperson, 1982

This was my first full-time role, working as a counter salesperson for one of Melbourne's largest industrial hardware suppliers. My department included all the technical and measuring equipment (eg. rulers, calipers, micrometers). In addition, I made myself familiar with the 40,000+ line items carried by this store. This knowledge – combined with my problem solving ability – became invaluable for offering alternative solutions to the many engineering problems that were presented to me by customers.

My other skills were very quickly recognised, and before long I had extended my role to include signwriting, computer processing (then considered to be a specialist field), even building custom electronic items (eg: a moving illuminated arrow for their “Please Take a Number” dispenser).

My lasting legacy from my two years there is a wealth of technical knowledge and a well stocked toolbox (which accounted for a major portion of my weekly pay packets!)

Enlarged pic

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